Lost or didn't receive your ticket email?
Indo-Dutch Diwali 2025 FAQ
How can I participate in cultural performances?
How nice that you want to be part of performance. Please contact us at email : indodutch@gmail.com and we will contact you with no delay.
I am not able to buy tickets online via Ticket portal
Please contact us at indodutch@gmail.com with your requirement and we will be happy to resolve it for you.
Can you bring non-Indian friends along with me?
Of course yes!
Indo-Dutch Association and it's events are for international community> We always have a great mix of international people in our events.
Do I need to book for food or drinks in advance?
No not at all. You can pay on the spot for the items what you like and buy.
My children are not in International School , can we still join the event ?
Yes for sure you can. Our venue is International School Eindhoven due to long collaboration and cooperation.
But event is open for all. You are more than welcome.
Do I need to pay for Parking at venue?
No, parking is free at the venue. Though every guest is obliged to drive and park responsibly.
Order and pay
How do I order tickets?
The ticket product I want to order is not visible in the ticket shop?
An incorrect address is shown when I enter my address
How can I pay for the order?
I cannot use the payment methods offered
When will I receive my tickets?
I have not received an email
My order
I need a (VAT) invoice for my order
My VAT number must be stated on the invoice
My details are incorrect
I can't download a PDF ticket
I cannot open the PDF file
I get the message that the transaction was not found
I get the message that the event was not found
I want to sell my tickets, is that allowed?
Why is there a lock on my tickets?
Can I sell my tickets that are locked with a ticket lock?
Can I forward tickets to others?
Refunds
Can I cancel or return my tickets?
The event is canceled (or rescheduled), what now?
I have requested a refund through the ticket download page, when will I get paid?
How do I get a refund refunded?
Ticketkeeper
What is Ticketkeeper?
Can I manually add tickets to Ticketkeeper?
Do I have to pay for Ticketkeeper?
Is Ticketkeeper safe?
I have another question about Ticketkeeper