Lost or didn't receive your ticket email?
Royal Zingt Hollands FAQ
Openingstijden
Royal Zingt Holland is van 20:00 - 02:00
Minimum leeftijd
De minimum leeftijd voor Royal Zingt Hollands is 21 jaar.
Identiteitsbewijs
Je bent wettelijk verplicht om je te kunnen identificeren. Houd er rekening mee dat een kopie (of foto) van het identiteitsbewijs ongeldig is.
Lockers
Tijdens Royal Zingt Hollands is er de mogelijkheid een locker te huren
Order and pay
How do I order tickets?
The ticket product I want to order is not visible in the ticket shop?
An incorrect address is shown when I enter my address
How can I pay for the order?
I cannot use the payment methods offered
When will I receive my tickets?
I have not received an email
My order
I need a (VAT) invoice for my order
My VAT number must be stated on the invoice
My details are incorrect
I can't download a PDF ticket
I cannot open the PDF file
I get the message that the transaction was not found
I get the message that the event was not found
I want to sell my tickets, is that allowed?
Why is there a lock on my tickets?
Can I sell my tickets that are locked with a ticket lock?
Can I forward tickets to others?
Refunds
Can I cancel or return my tickets?
The event is canceled (or rescheduled), what now?
I have requested a refund through the ticket download page, when will I get paid?
How do I get a refund refunded?
Ticketkeeper
What is Ticketkeeper?
Can I manually add tickets to Ticketkeeper?
Do I have to pay for Ticketkeeper?
Is Ticketkeeper safe?
I have another question about Ticketkeeper
