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Hoorn Zingt Hollands 2025 FAQ
Wat is de minimum leeftijd?
Er is geen minimum leeftijd voor Hoorn Zingt Hollands.
Bezoekers tot 10 jaar moeten een Kids ticket kopen in de ticketshop, ben je ouder dan 10 jaar dan kan je een normaal ticket kopen.
Let op: Bezoekers tot 16 jaar mogen alleen naar binnen onder begeleiding van een volwassene. Op verzoek moet je legitimatie kunnen laten zien. Het is verplicht een legitimatiebewijs bij je te dragen in de vorm van een rijbewijs, paspoort of ID-kaart.
Order and pay
How do I order tickets?
The ticket product I want to order is not visible in the ticket shop?
An incorrect address is shown when I enter my address
How can I pay for the order?
I cannot use the payment methods offered
When will I receive my tickets?
I have not received an email
My order
I need a (VAT) invoice for my order
My VAT number must be stated on the invoice
My details are incorrect
I can't download a PDF ticket
I cannot open the PDF file
I get the message that the transaction was not found
I get the message that the event was not found
I want to sell my tickets, is that allowed?
Why is there a lock on my tickets?
Can I sell my tickets that are locked with a ticket lock?
Can I forward tickets to others?
Refunds
Can I cancel or return my tickets?
The event is canceled (or rescheduled), what now?
I have requested a refund through the ticket download page, when will I get paid?
How do I get a refund refunded?
Ticketkeeper
What is Ticketkeeper?
Can I manually add tickets to Ticketkeeper?
Do I have to pay for Ticketkeeper?
Is Ticketkeeper safe?
I have another question about Ticketkeeper