SimpleTicket

Lost or didn't receive your ticket?

In welke taal is de show?

Onze show is volledig in het Nederlands.

We hebben minder deelnemers dan het aantal tickets

Dan heb je tot aan de show om meer deelnemers te vinden. Het spel is het leukste in teamverband.

In welke taal is de show?

De show is volledig in het Nederlands, we hebben vaker engelse deelnemers gehad, dus meespelen kan zeker, het is alleen een stukje moeilijker.

Ik ben 18- mag ik dan deelnemen?

Al onze shows zijn 18+ en wanneer je als 18- een ticket koopt heb je kans dat je geweigerd gaat worden aan de deur.

How do I order tickets?

The ticket product I want to order is not visible in the ticket shop?

An incorrect address is shown when I enter my address

How can I pay for the order?

I cannot use the payment methods offered

When will I receive my tickets?

I have not received an email

I need a (VAT) invoice for my order

My VAT number must be stated on the invoice

My details are incorrect

I can't download a PDF ticket

I cannot open the PDF file

I get the message that the transaction was not found

I get the message that the event was not found

I want to sell my tickets, is that allowed?

Why is there a lock on my tickets?

Can I sell my tickets that are locked with a ticket lock?

Can I forward tickets to others?

Can I cancel or return my tickets?

The event is canceled (or rescheduled), what now?

I have requested a refund through the ticket download page, when will I get paid?

How do I get a refund refunded?

I get an error message when I try to log in to Ticketkeeper

What is Ticketkeeper?

Can I manually add tickets to Ticketkeeper?

Do I have to pay for Ticketkeeper?

Is Ticketkeeper safe?

I have another question about Ticketkeeper