Lost or didn't receive your ticket?
Lost or didn't receive your ticket?
The organizers of this event use a different delivery method than email. Contact the organizers using the information below for more information. Have you lost your tickets for an event organized by another organizer?
ResendKick's & Classic's FAQ
Lockers
Tijdens Kick's & Classic's zijn er voldoende lockers aanwezig om uw jas en waardevolle spullen in op te bergen.
Minimum leeftijd
Kick's & Classic's is alleen toegankelijk voor bezoekers van 18 jaar en ouder.
Munten
Tijdens het evenement kan alleen betaald worden met munten. Munten zijn verkrijgbaar bij onze munten kassa. Munten zijn na het event niet inwisselbaar voorgeld en niet geldig voor het jaar erop
Openingstijden
De deuren van Kick's & Classic's zijn geopend van 19:00 tot 23:00, hierna is binnen treden niet meer mogelijk.
Zero Tolerance
Kick's & Classic's hanteert een zero tolerance beleid. Dit houdt in dat er geen enkele vorm van soft en/of harddrugs zijn toegestaan tijdens het evenement.
Order and pay
How do I order tickets?
The ticket product I want to order is not visible in the ticket shop?
An incorrect address is shown when I enter my address
How can I pay for the order?
I cannot use the payment methods offered
When will I receive my tickets?
I have not received an email
My order
I need a (VAT) invoice for my order
My VAT number must be stated on the invoice
My details are incorrect
I can't download a PDF ticket
I cannot open the PDF file
I get the message that the transaction was not found
I get the message that the event was not found
I want to sell my tickets, is that allowed?
Why is there a lock on my tickets?
Can I sell my tickets that are locked with a ticket lock?
Can I forward tickets to others?
Refunds
Can I cancel or return my tickets?
The event is canceled (or rescheduled), what now?
I have requested a refund through the ticket download page, when will I get paid?
How do I get a refund refunded?
Ticketkeeper
I get an error message when I try to log in to Ticketkeeper
What is Ticketkeeper?
Can I manually add tickets to Ticketkeeper?
Do I have to pay for Ticketkeeper?
Is Ticketkeeper safe?
I have another question about Ticketkeeper
