Lost or didn't receive your ticket?
Lost or didn't receive your ticket?
The organizers of this event use a different delivery method than email. Contact the organizers using the information below for more information. Have you lost your tickets for an event organized by another organizer?
ResendRISE Amsterdam - EXPERIENCE (SOLD OUT) FAQ
Need help or have a question?
If you experience any difficulty placing your order or have questions about this event, feel free to reach out via WhatsApp or email. We’re happy to assist you.
Email: sales@zohramedia.nl
WhatsApp: +31 85 1307 250
Heb je hulp nodig of heb je vraag?
Mocht u problemen ondervinden bij het plaatsen van uw bestelling of vragen hebben over dit evenement, neem dan gerust contact met ons op via WhatsApp of e-mail. We helpen u graag verder.
E-mail: sales@zohramedia.nl
WhatsApp: +31 85 1307 250
Order and pay
How do I order tickets?
The ticket product I want to order is not visible in the ticket shop?
An incorrect address is shown when I enter my address
How can I pay for the order?
I cannot use the payment methods offered
When will I receive my tickets?
I have not received an email
My order
I need a (VAT) invoice for my order
My VAT number must be stated on the invoice
My details are incorrect
I can't download a PDF ticket
I cannot open the PDF file
I get the message that the transaction was not found
I get the message that the event was not found
I want to sell my tickets, is that allowed?
Why is there a lock on my tickets?
Can I sell my tickets that are locked with a ticket lock?
Can I forward tickets to others?
Refunds
Can I cancel or return my tickets?
The event is canceled (or rescheduled), what now?
I have requested a refund through the ticket download page, when will I get paid?
How do I get a refund refunded?
Ticketkeeper
I get an error message when I try to log in to Ticketkeeper
What is Ticketkeeper?
Can I manually add tickets to Ticketkeeper?
Do I have to pay for Ticketkeeper?
Is Ticketkeeper safe?
I have another question about Ticketkeeper